Outlook Integration

Outlook Integration

Index Outlook emails and enable AI-powered responses using Microsoft Graph API.

Features

Prerequisites

• Microsoft 365 subscription
• Azure AD app registration
• Mail.Read and Mail.Send permissions

Setup

Step 1: Azure AD App Registration

1. Go to Azure Portal > App Registrations
2. Click New Registration
3. Configure:

- Name: \LH42 Email Integration\

- Redirect URI: \https://app.lakehouse42.com/api/auth/microsoft/callback\

1. Add API permissions:

- \Mail.Read\ - Read user mail

- \Mail.Send\ - Send mail (for auto-response)

- \Mail.ReadWrite\ - Manage drafts

- \User.Read\ - Basic profile

1. Grant admin consent (for organization-wide access)

Step 2: Connect in LH42

1. Go to Settings > Integrations > Outlook
2. Enter Azure AD credentials or click Sign in with Microsoft
3. Authorize the requested permissions

Step 3: Configure Sync

\\\`python

client.integrations.outlook.configure({

"sync": {

"folders": ["Inbox", "Sent Items", "Support"],

"exclude_folders": ["Junk Email", "Deleted Items"],

"shared_mailboxes": ["support@company.com"],

"lookback_days": 90,

"include_attachments": True

},

"auto_response": {

"enabled": False,

"folders": ["Support"],

"mode": "draft"

}

})

\\\`

Microsoft Graph Integration

Outlook integration uses Microsoft Graph API:

\\\`

Microsoft Graph API

│

├── /me/messages - User's mailbox

├── /me/mailFolders - Folder structure

├── /me/messages/{id}/attachments - Attachments

│

└── Webhooks for real-time updates

└── subscriptions (change notifications)

\\\`

Email Processing

Auto-Response Configuration

\\\`python

client.integrations.outlook.configure({

"auto_response": {

"enabled": True,

"mode": "draft", # draft | send | approval

"trigger_folders": ["Support"],

"response_template": "professional",

"include_citations": True,

"signature": "—\nLH42 AI Assistant",

"rules": [

{

"condition": "subject contains 'urgent'",

"action": "prioritize",

"response_time": "immediate"

}

]

}

})

\\\`

Shared Mailbox Support

Index team mailboxes:

\\\`python

client.integrations.outlook.add_shared_mailbox({

"email": "support@company.com",

"sync_folders": ["Inbox", "Resolved"],

"auto_response": True,

"assign_to_team": "support_team"

})

\\\`

API Reference

List Emails

\\\`bash

GET /api/integrations/outlook/messages?folder=Inbox&limit=50

\\\`

Generate Response

\\\`bash

POST /api/integrations/outlook/generate-response

{

"message_id": "AAMk...",

"context": "Reply to pricing question"

}

\\\`

Create Draft

\\\`bash

POST /api/integrations/outlook/drafts

{

"conversation_id": "...",

"body": "Thank you for your inquiry...",

"citations": true

}

\\\`

Webhook Notifications

Real-time email notifications via Graph subscriptions:

\\\`python

# Automatically configured when integration is enabled

# Webhook endpoint: /api/gateway/outlook/notifications

# Subscription renewal handled automatically

# Expiration: 3 days (auto-renewed)

\\\`

Security

Troubleshooting

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